30 Jun 2012

Employees Engagement-II


Manager is the KEY to Employees Engagement

Dear Readers,

This posting is in continuation of what I wrote in the last one. In this posting, I’ve correlated Maslow’s hierarchy of needs and Pareto’s Principle with Boss Factor in terms of employees’ engagement. Hope you would find it interesting.

1)   Maslow and Boss Factor in Employees’ Engagement

Managers have a big role to play in terms of facilitating employees to meet their higher level needs (Maslow’s hierarchy of needs) at Workplace. 

Think of employees working with a Manager who has more of an autocratic leadership style without any People Focus.  He could still be successful in terms of meeting all the work-related deliverables.  However, his leadership style will lead to employee’s burn-out and disengagement in the long-term and it will just not be sustainable. 

And think of employees reporting to someone who gives equal importance for both task and people skills.  Someone who gives importance for relationship and respects people. Someone who shows empathy whenever required. 

Who would we want to report to? Yes. Of course,  to the second boss and not the first one for the obvious reasons.

A good Manager with effective leadership style will have a big positive impact on the Social needs and Self-esteem needs of their team members.  Such team members would be much more engaged at their work. When these needs are disturbed, it will result in disengagement.


2)  Pareto principle and Boss factor in Employees Engagement

The Pareto principle talks about “Vital few and Trivial many Rule”.  It essentially says that 80% of the problems are caused by 20% of the vital reasons or 80% of the results can be achieved by focussing on vital 20% aspects.  Hence it’s important to identify those vital reasons (20%) and address them first. 

In my opinion, in Employees’ Engagement too, the Boss factor would be the foremost important “vital” parameter.  If it is addressed effectively at all levels across the Organisation, it will help the organisations to take care of the employees’ engagement to a very large extent.

In the presence of a good Boss Factor, all the other initiatives on employees engagement will be very effective and in the absence of it, it will be a reverse situation.

So the Boss Factor forms part of “vital few” when it comes to engaging employees across the Organisation.

What do you think of the above correlations and what is your take on it..?  

You may share your thoughts and comments..


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