If you are given feedback and you are perceived to be a poor performer,
how would you deal with such a stressful situation and come out of it? That’s what I am going to write about in this
posting.
First of all, Let us accept that even the best performers could have had
a tough time in their career trying to scale up and improve their performance
level. For instance, even Peter Drucker was a poor performer on his first job when
he started his career. However he became
the Management Guru and whole corporate world knows him and his exceptional
contributions. Let us not attach any guilty feeling to it. That’s the point.
My thoughts on how to deal with such scenario and
emerge as a good performer.
1) Denial mode: Denial mode will not help and rather it will
irritate your supervisor/ Manager and derail the performance enabling process. As human being, we tend to look at ourselves
from our “ideal self”, not actual self which is what we are, not what we want
to be. So we tend to over-estimate ourselves and get into denial mode.
2) Identify and understand your weak Link: Instead of denial, you should rather try to
understand the performance gap which is your “Weak link”. That is the first
step. Do ask for specific examples wherein your performance fell short of
expectation. Look at the data and do a self-introspection. Example – If you are rated as poor in technical
writing, do understand what the gap is – Are you missing out some of the
important things in your content (content coverage is incomplete) / is the
content wrong due to wrong understanding / / Are
you giving the reports late / the written communication in the report is not up to the
standard etc.,
3) Set a specific goal/s on your weak link: Understanding the specific gaps without
ambiguity will help you set the right goals OR appreciate the goals set
mutually by you and your Manager. This can put you in the right direction. Examples – If your content coverage is wrong
in your technical writing, you should know that specifically and work on that
in a focused manner. As a technical
recruiter, if you are required to learn and improve how to get niche skills OR
basics of technologies that you need to know for effective screening, you need to be
aware of that first and then take steps to learn that in a focused manner.
That’s how you can make your weaker muscles stronger and show results.
4) Build Visibility on your milestones related
to your weak-link: One of the
most important things that you should do is to build visibility on your
progress and milestones. That’s how you can take your Manager into confidence
that you are committed and working on the goals seriously. That’s how you can
change your Managers perception about you. Example – If your target is to
onboard 100 employees every month and hit 600 in 6 months, do update the status
on a regular basis and your plans for the pending goals. So you don’t have to
do any selling / convincing about your performance at the time of performance review.
5) Escalate the issues and on time: When you face any bottleneck in reaching your
goal, do talk to your boss rather telling at the time of his following up with
you. Example – In above example, if you cannot hire 100 nos in a particular
month, you need to anticipate and update your Manager proactively.
6) Comfort zone: When you are on performance improvement plan,
you need to show results and you cannot work from your comfort zone. You need
to put in more than ordinary efforts. You cannot be leaving the office on time
all the time. If you have to stretch to learn / complete something, be willing
to do so.
7) Stress: If you are not
performing, you are bound to be under pressure. However, this can be due to
various factors and may be you are not suitable for the current job. It does not mean that you are unfit to for anything
else in your life. While you are determined to give your best shots, do refuse
to put yourself under pressure and to take the pressure from the others. Anything
beyond optimum pressure will be detrimental to performance.
8) Don’t give up: And finally, don’t give up. The easiest option is to give up and the toughest
option is to prove (to your own self and others) that you can scale up and perform
well.
diD yOU enJOY ReADinG ThIS ArTIcLE?
If yES,
yOU maY sHAre it wiTH Your FriENds tOO
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