E-mail is not just a communication tool but a very powerful management
and leadership tool and it can be used very effectively to motivate employees, to
get things done, to be assertive etc.,
In this blog posting, I’ve just thought of sharing how to deal with few common
workplace scenarios using e-mail. You could have done it or you could have certainly
come across these things. Yet, I guess it should help reinforce what you already
know in terms of how to use email as an effective tool at workplace.
# Let say you have a Boss who listens very less
which means you get to listen most of the time and very less opportunity to
share your views and perspectives.
Nothing can be more demotivating than finding yourself in a communication
that’s just one way from your boss. Absence
of opportunity is not the end of the world. Do send an assertive mail to your Boss
with your perspectives.
There can be two possible outcomes – 1) you are successful
in convincing your boss or 2) successful in conveying your perspectives effectively
to your boss. Both are fine than being a victim of one sided communication and
accepting things without any attempts.
# Your team member has done a good job. One of
the easiest and known method – do send out an appreciation mail to the employee
concerned and copy the team. If it’s a company-wide initiative or the contribution
is at company’s level, do copy all the employees. A simple yet very effective
motivation tool.
# Your team member or someone in other team has
messed up something: It’s easy to
copy everyone and kill one’s motivation. If you think the person is genuine, it’s
happening for the first time and it’s not such a big mistake, but you want to
take it up firmly, do send a mail without coping his L1. The other person would
be sure to appreciate your good intention. If it’s getting repeated, do copy
his L1/L2. End of the day, the Business interest comes first and it should be
affected at any cost.
# You are misunderstood and you were not
listened to - A mail with
all the details can clear the differences for sure.
# A reactive Boss who mismanages
you. If you don’t want to be a
victim to a bully boss and if you want to define the boundary and convey the
message, do send out mail expressing your views. Yes. A written and a well
drafted mail without hurting one’s ego will certainly help in conveying your
point very effectively, at least in most of the situations.
# You are not a quick thinker
– Not many of us can think on the feet when we are part of a discussion. Better
late than never. We can still recollect all our points and send it across to
all and make our points heard.
I am sure there are many more scenarios wherein e-mails be used as an
effective problem solving / motivation tool. Do share your
experiences.
Remember, what gets communicated through an
e-mail carries more weightage than what we communicate orally.
diD yOU enJOY ReADinG ThIS ArTIcLE?
If yES,
yOU maY sHAre it wiTH Your FriENds tOO
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